Interactive Digital Signage, a Web Application or a website is the marketing hub for most companies, which is why if any go down it can be detrimental to the bottom line. With our Norvision Managed Services Plans, you have access to our team of technicians and developers. The real value of our Managed Services plans is that your team doesn’t need to wait for internal IT to get something done.
Our systems are working around the clock to provide monitoring and preventive maintenance over your computer and software systems. This ensures that everything is secure and running smoothly. Norvision strives to provide proactive technology strategies that help prevent problems before they happen. If a problem does arise, our team will fix any issues quickly and effectively.
Web Design & Development
In addition to creative interactive Digital Signage and Kiosk based solutions, our in house team of developers can also provide complete integrated end-to-end web based solutions leveraging state of the art development and design technologies.
Data Backup and Management
Norvision can provide a wide range of Managed Backup, and Data Recovery Services to provide the level of protection you need to help keep your business running.
Digital Helpdesk Services
As part of our installation packages, Norvision is proud to offer multi-year and ongoing support agreements for all of our solutions.
All support tickets that are filed are answered by our tiered support system. All tickets are promptly answered by our first tier, field-tech support.
If the issue is unable to be resolved, then the ticket is escalated up through our support chain, with the end goal of issue resolution.
Should the issue not reach a point of resolution, then we may send our technicians to look at your solution.
Ultimately, our goal with providing helpdesk support for our products is to ensure that your system stays online, and that your audience experiences little interruption to your solutions.